Shipping Policy – Vape Online Store Australia
At Vape Online Store Australia, we are committed to delivering your vaping essentials quickly and securely. Please read our shipping policy below for important information regarding delivery times, costs, and requirements.
1. Shipping Locations
We proudly ship Australia-wide. No matter where you are in Australia, your order will be delivered promptly to your specified address.
2. Processing Time
Orders are typically processed within 1-2 business days after payment is received. During peak periods or promotional sales, processing may take up to 3 business days.
3. Shipping Methods & Delivery Times
– Standard Shipping: Estimated delivery time is 3-5 business days.
– Express Shipping: Estimated delivery time is 1-2 business days (available for select locations and orders over a certain value).
Note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather or carrier delays.
4. Shipping Costs
– Free shipping on orders over $500 (adjust based on your policy).
– Standard Shipping: $20
– Express Shipping: $30
5. Shipping Restrictions & Requirements
– Our Vaping products can only be shipped within Australia.
– We comply with all legal requirements; therefore, certain products may require age verification upon delivery.
– Please ensure that your shipping address is accurate and complete to avoid delays.
6. Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email so you can monitor its progress online.
7. International Shipping
Currently, we exclusively serve customers within Australia. International shipping is not available at this time.
8. Delivery Issues & Contacting Us
If your order experiences delays or if you have any concerns about your shipment, please contact our support team at info@vapeonlinestore.com.au, and we will gladly assist you.